Mission Statement

Our mission is to identify and serve the needs of all people in a positive and courteous manner and to help ensure the Village of Mundelein remains a healthy, safe, attractive and enjoyable place to live, work or visit. We help plan the Village's identity and character, support community values, preserve the environment, promote the wise use of resources, and protect the public health and safety.

Our Service Philosophy

The Village of Mundelein Community Development staff provides high-quality service whenever and wherever you need it. We will:

• Listen to and understand your needs;
• Give clear, accurate and prompt answers to your questions;
• Explain how you can achieve your goals under the Village's rules;
• Help resolve problems in an open, objective and fair manner;
• Maintain the highest ethical standards; and
• Work to continually improve our services.