ADMINISTRATION - John A. Lobaito, Village Administrator
Purpose and Function
The Administration Department coordinates the operations of all departments. Located in the Administration Department are the Human Resources,
Customer Service and Computer Management functions, as well as general economic development and public information. The Administration Department
prepares the village budget, develops village ordinances, resolutions, rules, regulations and policies; performs all strategic planning operations,
conducts public relations and communications activities; risk management functions; oversees franchise agreements; coordinates business attraction
and retention programs; coordinates all intergovernmental operations; serves as liaison to various village commissions; assures compliance with
federal and state government policies; and maintains the free-flow of cooperation and communication between village departments and the residents.
The Customer Service office is the information center of the Village of Mundelein and also provides a variety of services for residents including:
voter registration, RTA passes for senior citizens who are 65 or older, PACE registration for persons who are 55 or older and handicapped parking
applications and permits.
Services
Water Bill Payment:
The Village of Mundelein has a municipal water facility. Water bills are generated by the Finance Department. Water bill payments are received in
the Customer Service office. Other miscellaneous invoices for various services or materials are generated in the Customer Service office. All payments
due to the village are received in the Customer Service office. Bill payments can be made in person, via mail or night drops.
Registration of Animals:
Effective January 1, 2006, Village of Mundelein's local ordinance no longer requires annual registration of all cats and dogs. However, dogs and cats
4 months or more of age must be registered with the Lake County Health Department and must be inoculated against rabies in accordance with the County
regulations. Rabies tags issued to the owner must be attached to the animal’s collar at all times. New residents of the village keeping a dog
or a cat must register the animal with Lake County within 30 days of establishing residency.
Business and Liquor Licenses:
The Customer Service office accepts application and fees for all business and liquor licenses. All firms selling alcohol must be licensed. Many, but
not all, businesses require a business license.
Solicitor Registration:
All profit and non-profit solicitors, canvassers, and religious callers are required to register with the Customer Service office.
Information Available
Customer Service Office: Copies of all records, minutes, ordinances, resolutions (certified copies available upon request), zoning maps, Village maps,
train schedules, historical information Comprehensive Plan, Village Code Book, Village Newsletter
Administrators Office: Village Resident Newsletter - Mundelein Matters; Village Comprehensive Plan; Business Development Information Packet; Demographic Information; Downtown Market Analysis; Development Procedures and Impact Fee Information, Recycling Program Information; Franchise Agreements; Industrial Revenue Bonds Information.
Hours of Operation
Monday - Friday
8:00 a.m. to 5:00 p.m.
info@mundelein.org
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