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Information Technology

INFORMATION TECHNOLOGY
Carmen Pedraza, Director

Purpose and Function

The department provides information technology services to the mayor and all village departments to enable them to serve the public in a cost-effective and efficient manner. It also provides computer services to other governmental and non-governmental agencies doing business with the City.

The department manages the Village's computer network and a central data processing operations center twenty-four hours a day, seven days a week.

  • Provide effective technological support for computer systems, web-based applications, voice, video, and integrated data services to all village departments.
  • Promote and facilitate the integration of technology to effectively meet the overall mission of the Village using collaborative efforts through planning, programming, training, and consulting with all departments.
  • Develop, enhance and manage the Village's enterprise network to provide high speed, transparent, and highly functional connectivity to all resources.
  • Develop and maintain highly effective, reliable, secure, and innovative information systems to support each department's functions.
  • Facilitate the collection, storage, security, and integrity of electronic data while ensuring appropriate access.
  • Serves as the technical infrastructure architect.
  • Plans, designs, implements, optimizes and oversees the architecture necessary to provide connectivity amongst all technologies.
  • Directs, administers, plans, coordinates, and implements Village's infrastructure to interface to County and State.
  • Supports the Emergency Operations Center (EOC) providing key direction and technical advice to all Village agencies during a disaster.