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Remember to Take the Village's Resident Satisfaction Survey. We Value Your Opinions!

The Village of Mundelein's online resident survey will be available until Monday, April 24, 2017. Please let us know what you think if you have not already done so.

Recently, the Board of Trustees approved a contract for services with Fako Research & Strategies to begin a Village-wide resident survey. The survey will focus on resident perceptions of the Village's image; customer service; and satisfaction of Village Hall, public works, police, and fire services. The survey will be conducted through both phone and online mediums.

Fako Research & Strategies, based in Lemont, IL, has assisted the Village with the development of the questionnaire, and will begin making random phone calls to residents beginning the week of April 3rd. If you receive a call, we would greatly appreciate your participation.

The online survey is now available. Please feel free to take it now by clicking the following link: http://adgsurveys.com/survey.html

The results of this survey will provide valuable information concerning how residents perceive the Village’s efforts, as well as their overall satisfaction with Mundelein. By participating, Mundelein officials will better understand resident wants and needs, which will ultimately allow staff to better serve the community.

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